Notice of Non-Discrimination
NON-DISCRIMINATION NOTICE - IT'S THE LAW!
Hendrick Health is defined as all Hendrick-affiliated facilities, including, but not limited to, hospitals, emergency departments, urgent care centers, ambulatory surgery centers, outpatient departments and imaging centers, home health, hospice, outpatient ancillary services, rural health clinics, hospital provider-based clinics, physician clinics, and post-acute care services.
Hendrick Health complies with applicable state and federal civil rights laws and does not discriminate on the basis of race, color, national origin, citizenship status, age, disability, or sex (including pregnancy, sexual orientation, sex characteristics, and gender identity).
Hendrick Health does not exclude people, treat them differently, or deny medical care because of race, color, national origin, citizenship status, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics).
ACCESSIBILITY NOTICE
Attention: If you speak a language other than English, language assistance services are available to you free of charge. Call 1-325-670-3593. (TTY: 1-800-735-2989.)
If you need these services, contact Patient Relations
at
325-670-3593.
Hendrick Health provides free language services to people whose primary language is not English, such as:
- Qualified interpreters; and
- Information written in other languages.
Hendrick Health provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters; and
- Written information in other formats (large print, audio, accessible electronic formats, and other formats).
Hendrick Health allows service animals into facilities in accordance with The Americans with Disabilities Act (ADA), and Hendrick Health's Service Animal Policy.
If you believe that Hendrick Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, citizenship status, age, disability, or sex (including pregnancy, sexual orientation, sex characteristics, and gender identity), you can file a grievance with:
Civil Rights and Discrimination Coordinator
Hendrick Health | Compliance and Integrity Department
1900 Pine Street, Abilene, Texas 79601
Phone: 325-670-3028 I Cell: 276-614-8804 I Fax: 325-670-3578
Email:
compliance@hendrickhealth.org
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our civil rights and discrimination coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building Washington, DC 20201
1-800-368-1019, 800-537-7697
(TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Translated Resources
Click to view translated resources for individuals with limited English proficiency.
Non-Discrimination Notice and Accessibility Notice are available in the following languages: