Visitation
We know you are concerned about your loved one and want to spend time together. You are often the best medicine! However, another important factor contributing to recovery is adequate rest. The visitation guidelines are designed to provide a safe environment for all who enter Hendrick Health facilities. These guidelines are not comprehensive and other restrictions may apply.
Visitors Must:
- Be able to safely stay alone
- Take care of own needs
- If under the age of 18, be accompanied by an adult other than the patient
- Follow hospital staff instructions
- Not infringe upon the rights or safety of others
- Not be medically or therapeutically contraindicated
- Pass infectious disease screening upon entry to facilities and wear appropriate personal protective equipment, if required.
Visiting Hours:
(Unless noted in the department-specific guidelines below)
Hendrick Medical Center (main): 6 a.m. - 10 p.m.
Hendrick Medical Center South: 6 a.m. - 10 p.m.
Hendrick Medical Center Brownwood: 6 a.m. - 10 p.m.
Quiet Time: All units have designated quiet times displayed for your convenience. Quiet time is observed on most patient floors between 2 - 4 p.m. and 1 - 4 a.m. During these times, visitors are limited to emotional support and/or the patient's designated person(s).
Department-Specific Visitation Guidelines
(Other restrictions may apply)
Emergency Department: No restriction on visiting hours. Two (2) visitors allowed in the room at a time.
Intensive Care/Critical Care Unit: Two (2) visitors allowed in the room at a time. No visitation between 7-9 a.m. and 7-9 p.m.
The number of visitors allowed for the following units will be determined in collaboration with the nurse, physician and patient:
- Labor and Delivery
- Mother/Baby
- Neonatal Intensive Care Unit (NICU)
- Pediatric/Hendrick Children's Hospital
Waiting Areas
These areas are designated for gathering of family and/or friends. Furniture should not be moved to other locations. Hallways and corridors must remain clear from obstructions. Overnight sleeping and air mattresses are not permitted.
Infectious Disease Patients (Positive or Suspected Positive) Visitation
Additional restrictions and processes may apply.