Medical Records | Health Information Management

A record of the care a patient receives at Hendrick Health is retained in the Health Information Management (HIM) department. This record of care, called your Protected Health Information (PHI), is kept in strict confidence and will not be released without the patient’s written consent, except as required by law.

No PHI will be released without picture ID with signature for confirmation of identity.

Requesting Personal Health Information from Hendrick Health

• If you would like electronic access to your PHI, you can sign up for our patient portal, FollowMyHealth.
• If you would like a paper copy of your PHI, print out and then complete and sign the Release of Information form. Completed forms may be submitted in person, mailed or faxed to Health Information Management.

Requesting Personal Health Information from Hendrick Clinic

• If you would like electronic access to your PHI, you can sign up for our patient portal, Athenahealth.
• If you would like a paper copy of your PHI, print out and then complete and sign the Release of Information form. Completed forms may be submitted in person, mailed or faxed to Health Information Management.

Reproductive Health Care Attestation Forms

When a HIPAA-covered entity or business associate receives a request for protected health information (PHI) potentially related to reproductive health care, it must obtain a signed attestation that clearly states the requested use or disclosure is not for the prohibited purposes described below, where the request is for PHI for any of the following purposes:

• Health oversight activities
• Judicial or administrative proceedings
• Law enforcement
• Regarding decedents, disclosures to coroners and medical examiners

Prohibited Purposes. Covered entities and their business associates may not use or disclose PHI for the following purposes:

1. To conduct a criminal, civil, or administrative investigation into any person for the mere act of seeking, obtaining, providing, or facilitating lawful reproductive health care.
2. To impose criminal, civil, or administrative liability on any person for the mere act of seeking, obtaining, providing, or facilitating lawful reproductive health care.
3. To identify any person for any purpose described in 1 or 2.

The prohibition applies when the reproductive health care at issue (1) is lawful under the law of the state in which such health care is provided under the circumstances in which it is provided, (2) is protected, required, or authorized by Federal law, including the United States Constitution, under the circumstances in which such health care is provided, regardless of the state in which it is provided, or (3) is provided by another person and presumed lawful.
Hendrick Health (All Facilities) Attestation Form
Hendrick Clinic Attestation Form
Hendrick Home Health Attestation Form
Hendrick Hospice Attestation Form

Hendrick Service Center
4310 Buffalo Gap Road
Abilene, Texas 79606
325-670-2401
Fax: 325-670-6558
Email: hendrickroiab@hendrickhealth.org

Hendrick Medical Center Brownwood
1501 Burnett Road
Brownwood, Texas 76801
325-649-3400
Email: hendrickroibwd@hendrickhealth.org

Office Hours

Monday - Friday
8 a.m. - 4:30 p.m.
Closed on weekends and holidays. Observed holidays include New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.