Hendrick Health only healthcare organization worldwide to receive record 19th Gallup Exceptional Workplace Award

Hendrick Health has earned the 2025 Gallup Exceptional Workplace Award (GEWA) for employee engagement. It is the only healthcare organization – and only one of two companies worldwide – to be recognized as one of the most engaged workplace cultures for all 19 years of the award.

This year, Hendrick is one of seven healthcare systems in the nation and three in Texas to receive the award.

“Hendrick Health is proud to win the Gallup Exceptional Workplace Award for the 19th year in a row,” said Courtney Head, vice president for Hendrick Health. “This award reflects our organization’s ongoing commitment to creating a workplace where employees feel recognized, supported and empowered to do the best for their patients. Our leadership is dedicated to fostering a culture of engagement because it makes a difference in the employee experience, and ultimately, the care our patients receive.”

Gallup found that this year’s 70 recipients may differ in industry, size and customer base, but they share a core belief: people are their greatest asset. Hendrick has continued to engage and develop its people in innovative ways, setting new benchmarks for workplace excellence.

“Congratulations to this year’s Gallup Exceptional Workplace Award winners for setting the standard for a thriving workplace,” said Jon Clifton, Gallup chief executive officer. “Your commitment to creating an environment where employees feel valued, heard and empowered to do their best work is truly remarkable. By prioritizing both people and performance, you are shaping the future of work and proving that exceptional workplaces drive real results.”

Organizations with highly engaged employees outperform less engaged organizations in several key business criteria, including absenteeism, turnover, safety incidents, quality and productivity.

Gallup’s meta-analysis on team engagement and performance is the most comprehensive workplace study ever conducted, with data on more than 3.3 million employees in 347 organizations across 53 industries and 90 countries.

About Hendrick Health

Hendrick Health is a locally owned healthcare system in Abilene, Texas, directed by a local, volunteer board and affiliated with the Baptist General Convention of Texas. Guided by a Christian mission to serve all, Hendrick Health operates three tertiary-care facilities – Hendrick Medical Center and Hendrick Medical Center South in Abilene and Hendrick Medical Center Brownwood in Brownwood – and Hendrick Clinic, a multi-specialty medical group of physicians and other advanced professional providers. The health system’s roots date to September 15, 1924, with the dedication of West Texas Baptist Sanitarium. Since then, the hospital has evolved and grown to transform the region’s healthcare. Hendrick Health today employs approximately 5,400 to serve 400,000 residents in 24 counties, a landmass representing 9% of the state. The health system provided $35.2 million in charity care in 2024.