Hendrick earns unprecedented 18th Gallup Exceptional Workplace Award

Hendrick Health has earned the 2024 Gallup Exceptional Workplace Award (GEWA) for the 18th consecutive year, making it the only healthcare organization to achieve this honor. In addition, Hendrick is only one of two companies worldwide to be recognized as one of the most engaged workplace cultures for all 18 years.

After another year of disruption in the workplace, Gallup found that Hendrick Health continues to engage and develop its people in innovative ways.

“Congratulations to the 60 organizations that have redefined what it means to be a great place to work,” said Jon Clifton, Gallup chief executive officer. “Your commitment to creating environments where employees are listened to, valued and positioned to use their strengths every day is what sets you apart. Thank you for setting a new global standard in what it means to be a thriving workplace.”

Only 23% of employees worldwide and 33% in the U.S. workforce are engaged – that is, committed to their work and connect to their workplace. By contrast, 70% of employees at winning GEWA organizations are engaged. Highly engaged organizations significantly outperform their peers in important business outcomes, including customer ratings, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, quality, wellbeing and organizational citizenship.

“Being a part of the Hendrick Health team is such a blessing because our culture is defined by employees truly committed to our mission and meeting the healthcare needs of our region,” said Brad Holland, president and CEO at Hendrick Health. “Through their actions, we provide excellent and compassionate care that is considered exceptional by worldwide standards. On behalf of our 5,300 employees, it’s a great honor to receive this award for the 18th year in a row.”

Gallup’s meta-analysis on team engagement and performance is the most comprehensive workplace study ever conducted, with data on more than 2 million employees in 276 organizations across 54 industries and 96 countries.

For a complete list of GEWA winners and more about the selection process, visit the Winners page.

About Hendrick Health

Based in Abilene, Texas, Hendrick Health is a locally owned, governed and managed nonprofit healthcare system affiliated with the Baptist General Convention of Texas and guided by a Christian mission to serve all. It operates three tertiary-care facilities – Hendrick Medical Center and Hendrick Medical Center South in Abilene and Hendrick Medical Center Brownwood in Brownwood – and Hendrick Clinic, a multi-specialty medical group of physicians and other advanced professional providers. Since 1924, Hendrick Health has continuously transformed healthcare in West Central Texas and today serves 400,000 residents in a 24-county region.

About Gallup

Gallup delivers analytics and advice to help leaders and organizations solve their most pressing problems. Combining more than 80 years of experience with its global reach, Gallup knows more about the attitudes and behaviors of employees, customers, students and citizens than any other organization in the world.