Telehealth visits now available with Hendrick

Hendrick Health is now offering telehealth visits with Hendrick Provider Network (HPN) doctors and nurse practitioners, as well as Hendrick service lines, such as outpatient rehabilitation. Using the Hendrick patient portal FollowMyHealth, providers can conduct a video visit with new and existing patients. Patients must have an account with FollowMyHealth and be connected to Hendrick Medical Center and Hendrick Provider Network within the portal.

Hendrick will contact patients first to ensure they are connected properly to FollowMyHealth and have the proper equipment required for telehealth visits. The patient device must have a camera and microphone. Patients are asked to enter the virtual waiting room 15 minutes before their appointment to allow plenty of time to complete registration and test your system. Currently, telehealth visits can only be scheduled by the provider or service line.

How to Connect to FollowMyHealth

When requesting connections to Hendrick Medical Center and Hendrick Provider Network , please fill out the forms completely, including the optional fields.

Connect via the mobile app

1. Download the FollowMyHealth app from the App Store or Google Play.
2. Once the app has downloaded, log in to your FollowMyHealth account or click Sign Up.
3. Request connection with Hendrick Medical Center and Hendrick Provider Network.
4. Search by the main Hendrick Health zip code, 79601 or search for Hendrick Medical Center under “Hospital” and Hendrick Provider Network under “Clinics.”
5. Once your connection request is accepted, you are ready for your telehealth visit. Please make sure your device is equipped with a camera and a microphone.

Connect via a website

1. Go to ehendrick.org/followmyhealth.
2. Click on “Log In or Create an Account.” Then, choose “I need an account.”
3. Once you have created an account, request connection with Hendrick Medical Center and Hendrick Provider Network.
4. Search by the main Hendrick Health zip code, 79601 or search for Hendrick Medical Center under “Hospital” and Hendrick Provider Network under “Clinics.”