If you are not practicing surgery at Hendrick, you may skip this section and proceed to the next section.
Scheduling hours:
Monday - Thursday: 8 - 5 p.m.
Friday: 8 - 4 p.m.
After 2 p.m., the case will be assigned to the wait list, which is prioritized by anesthesia and OR availability.
Outpatient Surgery
Call325-670-2263. Patient data will be requested (name, DOB, diagnosis, procedure, verified
phone number). Scheduling Representative will book the surgery date and
time as well as PAT date and time for you to inform the patient of appointments.
Upon completion of the phone call you will receive a booking number. You
should keep this number because it is your verification of scheduling.
Provide Orders and H&P in Apollo or place office H&P in Syncplicity.
This information will expedite the process and ensure that you have the
equipment and supplies needed. If the patient is coming from the office,
the patient can be expedited through PAT, which will allow appropriate
documentation and testing be completed. This process is the most efficient
path to surgery.
** If the patient is not in stable condition please admit them through
the emergency department prior to their surgery**
Inpatient Surgery
Call
325-670-2603 and speak to the OR Board Runner. Provide patient name, DOB, procedure
and diagnosis. Provide Orders and H&P in Apollo or place office H&P
in Syncplicity. This information will expedite the process and ensure
that you have the equipment and supplies needed. The inpatient unit will
prepare the patient for surgery and the patient will be brought to the
Pre-Op area.
Inpatient
Call
325-670-2603 and speak to the OR Board Runner. Provide patient name, DOB, procedure
and diagnosis. Provide Orders and H&P in Apollo or place office H&P
in Syncplicity. This information will expedite the process and ensure
that you have the equipment and supplies needed. The inpatient unit will
prepare the patient for surgery and the patient will be brought to the
Pre-Op area.
Outpatient
Call
325-670-2603 to speak to OR Board Runner. Provide the patient’s name, DOB, procedure
and diagnosis. Enter the orders and H&P in Apollo (EMR) or fax the
orders and H&P to PAT at 670-4427. This information will expedite
the process and will ensure that you have the necessary equipment and
supplies. The patient can be expedited through PAT, which will allow appropriate
documentation and testing to be completed. This process is the most efficient
path to surgery.
** If the patient is not in stable condition, please admit the patient through the Emergency Department prior to surgery.
Prior to scheduling the patient, his or her health history should be reviewed, and other providers such as cardiologists, OB/GYNs and nephrologists should be consulted for clearance. Already establishing this documentation will expedite the process for patients and will reduce any delays and/or cancellations prior to surgery.
Type of PAT interview (Phone or In-Person)
You may schedule an in-person visit or a phone visit for the patient. Phone
visits are ideal for young, healthy patients who will require minimal
testing. All PAT interviews for GI, pain, Cath Lab and radiology procedures
are completed through phone interviews.
Notification of Patient
The office should notify the patient of the date and time of the PAT visit
and if the interview is an in-person or phone interview. Please stress
to the patient that failure to complete the PAT visit could delay or cancel
his or her procedure.
Testing
Any testing associated with the surgical/procedural visit may be scheduled
and/or performed in the Jones PAT department. This includes phlebotomy,
X-ray, EKG and pulmonary function testing. Coordination with the ostomy
nurses and breast cancer navigators may also be completed through the
Jones PAT department.
Required documents
Orders need to be received upon scheduling of the procedure. Orders can
be entered in Apollo including an order for a consent. Orders and H&P
should both be on the chart prior to PAT visit. All H&Ps should be
less than 30 days old. A 24 hour update will be required.
All lab values are reviewed and any critical values will be communicated with the physician’s office. Any new abnormalities with the patient’s labs or EKGs will be taken to Anesthesia for evaluation. Anesthesia will decide if the patient requires pre-surgical cardiac evaluation based on any additional changes in the patient’s condition. The patient will be left on the surgery schedule to a lot for time for this evaluation to be completed but if there is not enough time it is the office’s responsibility to cancel the procedure or reschedule it.
All patients are required to have a face-to-face meeting with his or her physician before coming to Pre-Op.
Before going to the OR, the following tasks must be completed:
Anesthesia Protocol | Anesthesia Medication Protocol | Stent Policy
Block Scheduling, 4.6651
Surgeon Late to the Operating Room, 4.6665
Scheduling of Patients for Surgery, 4.6663
Pre-Procedure Verification and Time Out, 3.1088
Traffic Control during Total Joint Replacement Surgery, 4.6669
DNR Policy, 4.9450
Surgery and Dual Anti-Platelet Therapy (DAPT) After Coronary Stent, 4.6666