Important Policies
Gifts and Entertainment Policy for Employed Providers
Policy CI.HH.1.1630
- Cannot accept Gift Cards or Cash gifts.
- Cannot exceed the annual cap of $150.00 per employee/per year.
- Must make sure that all vendors who visit the clinics are cleared through the Vendor Credentialing System.
For more information, review our quick guide to gifts and entertainment.
Social Media Policy and Tip sheet
Policy 1.2605
Think before you post.
Unless you’re authorized to use social media on behalf of Hendrick, don’t let social media affect your job performance.
For more information read our social media tip sheet.
Patient & Visitor Videography and Photography Guidelines
Policy CI.HH.1.1633
To ensure safe and quality care delivery to our patients, there are times when pictures, videos, and audio recordings may not be taken in our facilities and at our clinic offices.
Click here to view the informational card given to patients.
Patient Termination Request
Policy CI.HH.4.4211
Compliance and Integrity must be notified of all requests for patient termination.
Click here for a brief summary. Click here for more detailed information.
Professional Courtesy Discount
Hendrick Medical Center provides standard discounts on patient accounts
to specific groups of individuals. In addition, discounts may be provided
as a courtesy to the patient under special circumstances. The discounts
are applied only to the patient’s share of the bill, after all applicable
insurance payments.
- Physicians - No special discounts are available for this group.
- Providers are unable to provide discounts to Hendrick employees.
- Obstetrical Discounts - Hendrick offers a fixed fee schedule for self-pay patients.
- Promotional Discounts - In the event a department provides free or discounted services to the community for promotional reasons, the balance is discounted after proper approval from the department is received.